SHIPPING & RETURNS

Processing takes up to 5-7 days after order has been placed, Monday thru Friday ONLY.

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We DO NOT cancel orders after they have been placed! However, we do have the right to CANCEL UNPAID ORDERS.

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NO EXCHANGES OF REFUNDS!!!

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We only refund items that were incorrectly sent or missing from your order, it MUST be reported within 24 hours to: LuxuryDollExperience@gmail.com.

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WE DO NOT SHIP REPLACEMENTS!!!

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If you select expedited shipping on a custom/personalized item it WILL NOT arrive in 2-3 days (it takes the manufacturer time to make your custom order) it means once "I" receive your item it'll be shipped out priority since you paid extra for shipping! 

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Expedited shipping is BEST for any item that is not customized/personalized!